Terms & Conditions

• Premium insurance cover (liability NZ $2500.00 Bolero & Voyager / NZ $3500.00 Kon-Tiki)
  
• Maps, guide books
  
• AA 24 hour Road Side Assistance
  
• 24 Hour help line
  
• Comprehensive living equipment
  
• Towels, tea towels and bedding
  
• Starter kit of tea, coffee, sugar, washing up necessities, loo roll

• Picnic table and chairs
  
• GPS satellite navigation system
  
• Reversing camera
  
• TV/DVD
  
• Choice of DVD movies
  
• Radio/CD player/AUX socket for mp3 player (lead required)
  
• Selection of CD’s
  
• And interior fixtures and fittings as detailed on our website.

Your vehicle will be available on the first day of hire from 9.00 am – 4.00 pm (out of hours pick-up will incur additional fees, due to delayed/late flight arrival and vehicles are not available after 4.30 pm).
All vehicles must be returned to our depot on the final day prior to 2.00 pm.
We are located 20 minutes from christchurch international airport, and five minutes from christchurch city centre.
Complimentary transfers are available to clients selecting “no worries” insurance cover prior to arrival. These are to be pre-arranged prior to arrival, and must be within the hours of 9.00 pm – 3.00 am.

This will take between 45 minutes and 1 hour. Allow sufficient time on collection of the vehicle, as we will not allow our motorhomes to leave the depot until South Island Travel are happy that you are able to operate the vehicle and its features successfully.
Clients travelling by air are advised to overnight in a hotel for flights exceeding seven hours. Severely jet lagged clients will be advised to return the following day for their own safety.
All Hirers are required to be present for collection of the vehicle, paperwork, show through and familiarisation of the vehicle.

You will be required to have a valid full drivers licence, with a minimum requirement of at least 5 years driving experience on a full licence. Licenses must be in english; alternatively an international drivers licence will be required. No special licence is required to drive these vehicles.

• If the rental dates are amended within 60 days of hire start date, no refund will be given if the hire is shortened.
  
• If either the pick-up or drop off location is amended within 42 days of the hire, an additional re-location fee will apply (unless changed to christchurch) and is strictly subject to availability and confirmation with south island travel.
  
• Changes to drop off location after the commencement of the hire must be approved by South Island Travel reservations (Tel: (03) 326 3030) and if approved, a minimum charge of NZ $ 750.00 Applies to that change, and will require immediate payment upon confirmation (other than christchurch).
  
• Rental extensions whilst on hire must be approved by south island travel and the additional cost must be paid for on confirmation of that extension. Please note that these would generally be un-available due to high demand for our vehicles.

• Included in rental rates quoted
  
• Deposit/bond on pick up NZ$ 2500.00 For the Voyager & Bolero, and NZ$ 3500.00 For the Kon-Tiki motor homes.
  
• Liability per incident $2500.00/$3500.00. Vehicle dependant
  
• Optional tyre and windscreen cover available. (Otherwise payable outside the insurance excess liability.)

• This reduces bond on pick up to NZ$ 500.00 For the Voyager and Bolero, and NZ$ 750.00 For the Kon-Tiki motor home.
  
• This reduces liability per incident to nil. (Subject to exceptions below)
  
• Includes complimentary airport or hotel pick-up and drop off during depot hours.
  
• Includes Windscreen ( x 1) and Tyres ( x 2)
  
• Includes under body and overhead damage. (Subject to exceptions below)
  
• Vehicle demurrage
  
• Maximum premium payable per hire NZ$ 2750.00 (Equivalent to 50 days hire)

South Island Travel strongly recommends that you take your own personal travel insurance, if you are responsible for any accidents and are in breach of our terms and conditions, ie drink driving, dangerous driving, driving in restricted areas, you will be responsible for damage to our vehicle and to any third party.
Your personal possessions are also not covered by our insurance.

This is provided by South Island Travel limited and covers damage to third parties and third party property.
The renter him/herself is not insured for bodily injury and passengers do not count as third parties such that they are also not insured for injury or property damage/loss.
We do not provide this kind of insurance cover for any passengers.
In New Zealand third-party insurance is not compulsory. Therefore, in the event of an accident involving an uninsured driver or if a third party flees the scene of an accident the renter will be liable up to the level of the excess even if he/she is not at fault

On collection of your vehicle you will be required to have supplied a current credit card of which the bond will be deducted vehicle dependant

• Premium insurance cover NZ$ 2500.0 0/ NZ$ 3500.00.
  
• No worries cover NZ$ 500.00 / NZ$ 750.00

This will be refunded to your credit card, less charges incurred for road user charges and mileage (for hires under 12 days), and subject to the vehicle being returned un-damaged, with diesel tank filled, LPG gas bottles re-filled, no interior damage, and in a clean and tidy condition, this may take 14-21 days to reach your credit card account. South Island Travel cannot be held responsible for currency fluctuations which occur during this period of time.

• Fines and penalties incurred during the hire for speeding/parking are required to be paid on receipt by South Island Travel ; these can arrive up to a month after the end of hire.
  
• Should you have an incident/accident whilst on hire, this must be reported to south island travel within 24 hours.
  
• If an accident or other damage of some kind occurs you are always required to pay the excess (the bond) in the first instance even if the damage was not caused by you.
  
• If a second accident occurs after the first excess has been paid, another bond is charged (i.E. One bond per incident).
  
• The bond is refunded as soon as South Island Travel receives a payment from a third party. This can of course take some time.

• All insurance cover is null and void if the terms of the south island travel rental agreement are breached.
  
• Any damage that is caused when the renter acts outside of the terms & conditions is not covered by the insurance.
  
• Any water and/or saltwater related damage where the renter is at fault is not covered by the insurance.
  
• The insurance does not cover damage in the case of any vehicle submersion, the vehicle being stranded in a water area, driving through causeways or beach driving.
  
• Any personal property that is damaged or stolen during an accident, vandalism or a theft is not insured.
• Private insurance should be purchased in your home country to cover any such issues.

In the cases listed below the renter is fully liable for damage to the rental vehicle and third-party property, i.E. No insurance cover whatsoever is provided in the following cases:

• Water/saltwater-related damage as listed above.
  
• Driving and activities that are in breach of the rental agreement conditions, including:
  
• Driving under the influence of drugs.
  
• Driving under the influence of alcohol.
  
• Reckless driving.
  
• Dangerous driving.
  
• Driving on restricted roads including ski access roads.

In the following cases the renter is liable for the full amount of damage caused either to the rented vehicle or to the property of a third party involved:

• Damage to the interior of the vehicle, interior fixtures and fittings, additional purchased hire items.
  
• Awning. (Unless in road traffic accident).
  
• Damage caused by the use of the wrong fuel or when water or oil, etc are not topped up to minimum required levels (causing overheating, frost damage, etc) or where warning signals in the vehicle are ignored.
  
• Costs that arise for towing and recovery of vehicles that have been stranded or submerged as a result of the driver’s actions.
  
• Repairs, vehicle damage and towing costs that are incurred because of driving on unpermitted roads or in forbidden areas.
  
• Costs incurred if vehicle keys are either lost or locked in the vehicle
  
• If damage is caused as a result of people using the vehicle without the permission (not registered in rental agreement) of the rental company.
  
• If more passengers are in the motorhome than the maximum number allowed
  
• If any member of the rental party deliberately damages any part of the vehicle.

And (unless you purchase the “No Worries” option available @ + NZ$ 55.00 Per day)

• Windscreens.
  
• Tyres.
  
• Damage to the roof or under body. (Excluding: campsites, picnic area’s and other privately owned land or roads).
  
• Costs incurred by South Island Travel as a result of the vehicle being out of action due to damage caused by the renter (local daily rate in NZ$ for max. 7 Days)

We accept payments by Visa, Mastercard, or our preferred method of payment is Direct Bank Transfer.

We require a deposit of NZ$ 750.00 To secure a reservation, and the balance of the hire is payable in full 42 days prior to the start of your hire.

At the end of the hire you will be required to pay for road user charges at the current rate of NZ$ 5.00 Per 100 kms travelled, plus excess mileage incurred over 150 kms daily mileage inclusion at a rate of:

NB. Road user charges rates are current but subject to government change.

NB* all charges incurred for payment by Bank Transfer must be paid by the Hirer.